Terms of Service

Version 1.3 · Published 16 August 2026 · Effective 16 August 2026

1. About these terms

1.1 These Terms of Service ("Terms") are an agreement between you and the partnership D.C Cartagena Nunez & M.C Myers, ABN 19 312 123 906, which trades under its registered business name Wristband ("Wristband", "we", "us" and "our") and whose principal place of business is in Western Australia.

1.2 By creating an account or using Wristband (the "Service"), you agree to these Terms. Our Privacy Policy explains how we handle personal information. If you do not agree to these Terms, do not use the Service.

1.3 Nothing in these Terms excludes, restricts or modifies a consumer guarantee, right or remedy under the Australian Consumer Law (the "ACL") or another law that cannot be excluded.

2. Eligibility

2.1 You must be at least 16 years old to create or use a Wristband account. By creating an account, you confirm that you meet this requirement and that the information you provide, including your year of birth, is accurate to the best of your knowledge and kept reasonably up to date.

2.2 Your year of birth is self-declared and is not identity verification. We may restrict or close an account if we reasonably believe the age requirement is not met. Our handling of age information is described in the Privacy Policy.

3. Early access and pilot features

3.1 Wristband is an early-access service. Features may contain bugs or change, and the Service may occasionally be unavailable. We may test, improve, change, suspend or withdraw a feature where reasonably necessary to operate, secure, maintain or comply with legal obligations relating to the Service. We may also migrate or correct data where reasonably necessary to protect the Service, a member's archive or the shared catalogue.

3.2 We will take reasonable care and give reasonable notice of a material change where practicable. If we discontinue the Service as a whole, we will, where practicable, give reasonable notice and an opportunity to export account data before discontinuation.

Pilot and trial features

3.3 Wristband is at an early stage and we actively pilot and experiment with new ideas. A feature may be released as a pilot, trial, beta or preview (a "Pilot Feature"). A Pilot Feature may be:

(a) made available to only some accounts, or to a limited group of members;

(b) offered for a limited period, or on particular events, venues or regions only;

(d) less reliable, less complete or less supported than an established feature.

3.4 Taking part in a Pilot Feature does not create an entitlement to continue using it, to have it released generally, or to compensation if it ends. We will not present a Pilot Feature as a finished feature, and we will tell you where a feature is a pilot if that is not otherwise clear.

3.5 These Terms and the Privacy Policy apply to a Pilot Feature and to anything you create using one. Where a Pilot Feature collects a new kind of information or works in a way this document does not already describe, we will provide a feature-specific notice before you use it and update the Privacy Policy where necessary.

3.6 Where a Pilot Feature ends, we will take reasonable steps to preserve information you created with it, or to give you a reasonable opportunity to export it, unless doing so is not technically practicable or would compromise the Service or another person.

3.7 Nothing in this section permits us to charge you without the agreement required by section 9, or excludes, restricts or modifies a right or remedy that cannot lawfully be excluded, including under the ACL.

4. Your account

4.1 Keep your password and other access methods secure, and do not allow another person to use your account.

4.2 Contact hello@trywristband.com promptly if you suspect unauthorised access.

4.3 You are responsible for activity you authorise or that results from your failure to take reasonable steps to protect your account. You are not responsible to the extent that activity results from our breach or a matter outside your reasonable control.

4.4 We may end sessions, require security steps or temporarily restrict access where reasonably necessary to protect you, another person or the Service.

5. Acceptable use

5.1 You must not use Wristband to:

(a) submit information you know is false, misleading or fabricated;

(b) present AI-generated, inferred or guessed event information as verified fact;

(c) impersonate another person, or create fake or duplicate accounts to manipulate contribution counts, recognition features or the catalogue;

(d) harass, threaten, defame or abuse another person, or tag a companion in order to harass or misrepresent them;

(e) upload or submit material that breaches section 8;

(f) collect, scrape or extract information about other members;

(g) copy protected expression, or submit material obtained in breach of a source's terms;

(h) circumvent rate limits, access controls, moderation or security measures; or

(i) use the Service in a way that breaks the law or infringes another person's rights.

5.2 We may investigate suspected breaches and act under section 13.

6. Your archive and companion tags

6.1 Your archive is private from other members by default. You keep ownership of any rights in original personal content you create in it. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce and display that content only as needed to operate the archive, provide the sharing feature you choose and use the structured data described below.

6.2 Your individual attendance choices and ratings are not displayed to other members. We may use them to calculate aggregate attendance counts, ratings and trends. We will publish an aggregate statistic only after at least five distinct members have contributed to it and where the statistic does not reasonably identify a member. Properly de-identified aggregate statistics may remain after the underlying archive entry or account is deleted.

6.3 Lawful factual catalogue information that you enter when adding a missing show, proposing an event or artist, supplying a lineup or suggesting a correction is a Contribution under section 7. We may retain, verify, correct, combine and use those factual elements to develop the shared catalogue whether or not we approve or publish them immediately. This does not make your private notes, account identity or other personal archive content a catalogue Contribution.

6.4 If you tag another member as a companion, you direct us to share your display name, the companion list and limited show information with the members involved in that tag. Only tag a person you reasonably believe attended the show. A tagged member may remove their own tag. Do not use companion tags to harass, impersonate or misrepresent another person, or repeatedly restore a tag that the tagged member removed.

6.5 The licence over private account content ends when that content or your account is deleted, except for restricted recovery copies, properly de-identified aggregate statistics, the section 7 licence over Contributions and records that we must retain as described in the Privacy Policy.

7. Catalogue contributions

7.1 When you use a catalogue contribution flow to propose a festival, concert, artist, lineup, venue or correction, the factual catalogue information you submit is a "Contribution". It is a Contribution from the time you submit it, whether we accept, reject, correct, merge, re-categorise or delay publishing it. A private show log, note, attendance choice, rating, photo, account identity or other personal archive content is not a Contribution merely because it is stored in Wristband.

7.2 Contributing is voluntary and does not create employment, contracting, partnership, agency, payment or ownership rights in Wristband or the shared catalogue. For each Contribution, you confirm that, to the best of your knowledge, it is accurate, you have the right to submit it, it does not contain another person's private information, and it does not copy protected expression or material obtained in breach of a source's terms.

The Catalogue Purposes

7.3 In this section, the "Catalogue Purposes" means building, verifying, correcting, maintaining, presenting, distributing and preserving the shared live-music catalogue and operating Wristband. This includes combining Contributions into catalogue datasets, providing catalogue access through the Service or an application programming interface, and releasing factual catalogue data as open data.

The licence you grant

7.4 You retain any rights you have in a Contribution. You grant us a non-exclusive, perpetual, irrevocable, worldwide, royalty-free and fully paid-up licence to host, store, reproduce, verify, correct, format, translate, adapt, combine, publish and distribute the Contribution for the Catalogue Purposes.

7.5 That licence is limited as follows:

(a) it is limited to the Catalogue Purposes, and does not permit us to use a Contribution for an unrelated commercial purpose, to use it in advertising that features you, or to sell it other than as part of catalogue access or a catalogue dataset;

(b) we may sublicense only to service providers acting for us, and to recipients of catalogue access, catalogue datasets or open data, in each case for the Catalogue Purposes;

(c) we may transfer the licence only with Wristband or the shared catalogue, and only where the recipient assumes these Terms under section 22; and

(d) it covers the Contribution only, and not your account identity or private submission metadata, which are handled as described in the Privacy Policy.

7.6 The licence is perpetual and irrevocable because, once a Contribution is verified, corrected and combined with other sources, it cannot practically be separated from the catalogue without damaging the shared record. The licence is no broader than is necessary to keep the catalogue accurate and available.

7.7 The licence applies from submission and continues after the Contribution or your account is deleted.

Moral rights

7.8 Most factual catalogue information does not attract copyright, and this consent has no effect on material in which no copyright subsists.

7.9 Where copyright does subsist in a Contribution you submit, you consent to us and anyone authorised under the licence above doing the following in relation to that Contribution, where reasonably required for the Catalogue Purposes: correcting, formatting, translating, adapting or combining it; publishing or using it without identifying you as its author; and omitting or changing its original title, form or context.

7.10 That consent is limited to those acts and those purposes. It does not permit us to attribute another person's material to you or your material to another person, to use a Contribution in a way that is materially prejudicial to your honour or reputation outside the acts listed above, or to use it for a purpose other than the Catalogue Purposes. It does not extend to photos or other original user content under section 8.

Moderation and recognition

7.11 We may accept, reject, correct, merge, re-categorise or remove Contributions, and approval or publication is not guaranteed. If material is rejected or removed for privacy, intellectual-property, safety or legal reasons, we will not reuse it as catalogue content and will delete or restrict it in accordance with the Privacy Policy and our legal obligations.

7.12 Recognition features such as contributor counts, badges or an opt-in leaderboard have no cash value, and attribution is not guaranteed.

8. Photos and other original user content

8.1 Where the Service provides a photo feature, you may attach photos to a show in your archive ("User Content"). Current feature limits, including the number of photos per show and the maximum file size, are shown in the Service and may change.

Privacy of your photos

8.2 Photos you attach are private to your account by default. We do not display them to other members, publish them in the shared catalogue or use them to promote Wristband.

8.3 Where the Service processes an image before upload, it removes embedded camera metadata, including any GPS location, so that location data is not stored with the photo. How we store, secure, retain and delete photos is described in the Privacy Policy.

The licence you grant

8.4 You keep ownership of any rights in your User Content. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, resize, process and display your User Content only as needed to provide the photo feature to you, including through service providers acting for us, and to carry out moderation and safety review under this section.

8.5 That licence is not sublicensable except to those service providers, is not transferable except under section 22, and ends when the User Content or your account is deleted, apart from restricted recovery copies and records we must retain as described in the Privacy Policy.

8.6 User Content does not become a catalogue Contribution unless you separately submit it through a catalogue contribution flow that clearly identifies it as one.

What you confirm

8.7 For each item of User Content, you confirm that you have the rights and permissions needed to upload it, and that it does not breach the rules below.

Prohibited content

8.8 You must not upload, attach or submit content that:

(a) is sexually explicit or pornographic, or depicts nudity or sexual activity;

(b) sexualises a child in any way, or depicts a child in an indecent or exploitative manner;

(c) depicts, promotes or incites violence, serious injury, cruelty, self-harm or suicide, or is gratuitously graphic or gory;

(d) promotes, incites or celebrates hatred, vilification or discrimination against a person or group, including on the basis of race, religion, ethnicity, disability, sex, sexual orientation, gender identity or age;

(e) harasses, bullies, threatens, defames or intimidates a person;

(f) depicts an identifiable person in a private setting, or in a manner they would reasonably find humiliating or degrading, without their consent;

(g) is an intimate image shared without the consent of the person depicted;

(h) contains another person's personal information, identity documents, contact details or financial details without a lawful basis;

(i) infringes another person's copyright, trade mark or other rights, including professional concert photography you did not take and are not licensed to use;

(j) promotes or facilitates unlawful activity, including the supply of illicit drugs or weapons;

(k) is advertising, promotional material, spam or a solicitation; or

(l) contains malware or is designed to interfere with the Service.

Moderation, removal and reporting

8.9 We may review User Content where reasonably necessary to enforce these rules, respond to a report, comply with the law or protect a person or the Service. We may remove or restrict access to User Content that breaches these rules, and may act under section 13 in relation to the account responsible.

8.10 If you believe User Content breaches these rules or your rights, contact hello@trywristband.com with enough detail to identify the content. We will review the report and respond within a reasonable time.

8.11 Where we identify child sexual exploitation material, we will remove it, suspend the account and report it to the Australian Federal Police, the eSafety Commissioner or another appropriate authority, and preserve information as required by law. We may act without notice to the account holder where notice would prejudice an investigation or risk harm.

8.12 Where User Content is unlawful or presents a serious risk to a person, we may remove it and suspend or terminate the account immediately and without advance notice, despite the ordinary process in section 13.

If we introduce further user-content features

8.13 If we introduce a feature for other kinds of original user content, including any public sharing of User Content, we will provide a clear feature-specific notice and update the Privacy Policy before that feature begins collecting or publishing content, and this section will apply to it unless that notice states otherwise.

9. Current availability and charges

9.1 Wristband is currently available without payment. We do not charge for an account or any current feature.

9.2 If we decide in the future to offer an optional paid feature, we will first provide clear information about the total price and any recurring charges, update these Terms and the Privacy Policy where necessary, and ask you to affirmatively agree to the purchase. Creating or keeping an account, using the free Service or accepting updated Terms for the free Service will not by itself authorise a charge. We will not charge you retrospectively for use that was offered without payment.

10. Wristband intellectual property

10.1 Wristband's software, name, logo, original text, visual design and presentation are owned by us or licensed to us and may be protected by copyright, trade mark and other laws. We give you a limited, non-exclusive, personal and non-transferable licence to access and use the Service for its intended purpose in accordance with these Terms. That licence ends when your right to use the Service ends under sections 13 or 14.

10.2 Copyright does not protect event facts, ideas or information themselves, although it may protect original expression and a sufficiently original selection or arrangement of material. These Terms do not give you permission to copy or exploit Wristband's protected software, branding, text, artwork, design or database presentation except through normal use of the Service, with our permission or as otherwise permitted by law.

10.3 Names, trade marks, logos and other protected material associated with artists, performers, festivals, venues and other third parties remain the property of their respective owners. Their appearance in the catalogue identifies the subject of the information and does not by itself imply sponsorship, endorsement or affiliation.

11. Feedback

11.1 Feedback is voluntary. If you intentionally send us an idea, suggestion or comment as feedback, you permit us to use the ideas and information in it to operate, maintain, secure, improve and develop Wristband without payment or an obligation to adopt it. To the extent permission is needed for those uses, you grant us a non-exclusive, worldwide, royalty-free licence to store, reproduce, analyse and summarise the feedback for those purposes.

11.2 That permission applies only to material you intentionally provide as feedback. It does not turn your archive content, a catalogue Contribution, a support or privacy request, a safety or security report, or a rights or takedown request into feedback. We handle identifiable feedback correspondence under the Privacy Policy and will not quote or publish your name or identifiable feedback without your permission. Product changes and non-identifying knowledge derived from feedback may remain after the feedback correspondence is deleted.

12. Third-party services

12.1 Wristband uses third-party infrastructure and service providers to deliver functions such as hosting, database services, authentication, email and security. These providers act in support of Wristband. Our use of them does not remove responsibilities that apply to us. Their handling of personal information and the current provider categories are described in the Privacy Policy.

12.2 Wristband may also display links to independently operated third-party sites or services. If you choose to visit or use one, its own terms, privacy practices and charges may apply. We do not control an independent third-party service, and a link does not by itself mean that Wristband sponsors, endorses or is affiliated with it. To the extent permitted by law, we are not responsible for the independent service or its content. Nothing in this section excludes a right or remedy that cannot lawfully be excluded or responsibility for our own conduct.

13. Suspension, termination and deletion

13.1 You may stop using Wristband and request account deletion at any time. The account-deletion process and the limited information that may remain are described in the Privacy Policy.

13.2 We may remove or restrict particular content, features or account access where we reasonably believe this is proportionate to a serious or repeated breach of these Terms, fraudulent or infringing material, fake-account abuse, a safety or security threat, or unlawful conduct. We may act immediately and without advance notice where reasonably necessary to prevent harm, protect a person or the Service, comply with law or preserve an investigation. Otherwise, where reasonable, we will explain the concern and give you an opportunity to respond before taking permanent action.

13.3 You may ask us to review a restriction or termination by contacting hello@trywristband.com. We will consider the request within a reasonable time. If we permanently terminate your account, we will, where safe, lawful and technically practicable, allow a reasonable opportunity to export your private archive first. A restriction does not prevent you from making a privacy, access, correction or deletion request.

13.4 Termination ends your right to use the Service but does not alter provisions that are intended to survive, including the section 7 licence over catalogue Contributions and the deletion, de-identification and limited-retention rules in the Privacy Policy.

14. Service availability and changes

14.1 Wristband is an early-access online service and may occasionally be unavailable because of maintenance, faults, security work, provider outages or events outside our reasonable control. We do not promise uninterrupted or error-free availability, but we will take reasonable care in operating and maintaining the Service.

14.2 We may maintain, improve, replace, restrict or discontinue a feature where reasonably necessary to operate, secure or develop Wristband, respond to usage or provider changes, or comply with legal obligations. We will consider the effect on members and give reasonable notice of a material adverse change where practicable. If we discontinue the Service as a whole, the notice and export commitments in section 3 apply.

14.3 Nothing in this section permits us to charge you without the agreement required by section 9 or excludes a right or remedy that cannot lawfully be excluded.

15. Information, disclaimers and liability

15.1 Wristband's catalogue and community-supplied information are provided as an archive and discovery aid. Event, venue, date, artist and lineup information may be incomplete, outdated or incorrect. Before purchasing tickets, travelling or making another important decision, check the current information published by the relevant organiser, venue, ticketing provider or artist.

15.2 Nothing in these Terms excludes, restricts or modifies a consumer guarantee or any other right or remedy under the ACL or another law that cannot lawfully be excluded, restricted or modified.

15.3 To the extent permitted by law, we are not responsible for loss caused by your breach of these Terms, your failure to take reasonable account-security steps, independently operated third-party services, changes or cancellations by event organisers, or events outside our reasonable control. We remain responsible to the extent that loss is caused by our breach, negligence or wrongful act.

16. Limits on liability

16.1 This section is subject to section 15 and does not limit a right or remedy that cannot lawfully be limited, including under the ACL. Where the ACL gives you a remedy for a failure to meet a consumer guarantee, that remedy is not limited by this section.

16.2 Where our liability for supplying the Service can lawfully be limited, our liability is limited, at our option, to supplying the Service again or paying the reasonable cost of having it supplied again.

16.3 To the extent permitted by law, and apart from liability that cannot lawfully be limited, our total aggregate liability to you for all claims arising out of or in connection with these Terms or the Service is limited to the greater of:

(a) the total amount you have paid us for the Service in the 12 months before the claim; and

(b) AUD $100.

16.4 To the extent permitted by law, neither party is liable to the other for loss of profit, revenue, goodwill, business opportunity or anticipated savings, or for indirect or consequential loss, that was not reasonably foreseeable as a result of that party's conduct.

16.5 Wristband is currently supplied without payment. These limits reflect that, and are intended to be no greater than is reasonably necessary to protect our legitimate interests in operating a free early-access service.

17. Your responsibility for certain claims

17.1 If a third party makes a claim against us because content you submitted infringed that person's intellectual property rights or privacy, or was unlawful, you are responsible for the reasonable loss we suffer as a direct result, to the extent that your conduct caused it.

17.2 This section does not apply, and you are not responsible:

(a) to the extent that the loss was caused by our own breach, negligence or wrongful act, or by our decision to publish or use material after we were told of a problem with it;

(b) to the extent that we could reasonably have reduced the loss and did not;

(c) where you submitted the content in good faith and the claim arises from our own moderation, editing, combination or publication decisions; or

(d) for loss that was not reasonably foreseeable, or for a claim we settle without giving you notice and a reasonable opportunity to be involved.

17.3 We will notify you promptly of a relevant claim, take reasonable steps to reduce the loss, and consult you before settling. Nothing in this section limits a right or remedy that cannot lawfully be limited.

18. Privacy

18.1 Our Privacy Policy explains how we collect, use, disclose, store and protect personal information and the choices and rights available to you. We will handle personal information as described in that policy and applicable law.

18.2 The Privacy Policy is a notice and statement of our practices, not a request for blanket consent. Acknowledging that you received or could access it does not by itself mean that you consent to a practice for which the law requires separate consent. Where separate consent is required, we will ask for it clearly and specifically.

19. Changes to these Terms

19.1 We may update these Terms to reflect changes to Wristband, improve clarity, address a security or legal requirement, or support a legitimate operational change. Each version will identify its publication and effective dates, and previous versions will remain available through Wristband's legal archive.

19.2 A change is "material" if a reasonable member in your position would consider that it reduces your rights, increases your obligations or risk, broadens a licence you grant us, or significantly changes how we handle your personal information. Any doubt about whether a change is material is to be resolved in favour of treating it as material.

19.3 The following applies to a change:

(a) for a material change, we will give at least 14 days' advance notice by email, through the Service or both, and ask you to accept the updated Terms before they apply to your continued access, and the notice will summarise what is changing;

(b) for a change that is not material — a correction, clarification, formatting change or an update that reflects a change we have already notified — the updated version takes effect when published; and

(c) a change reasonably necessary for urgent security, fraud prevention or legal compliance may take effect immediately, and where practicable we will notify affected members as soon as possible and explain why.

19.4 A change will not retrospectively alter the Terms that applied to earlier conduct, create a charge without the agreement required by section 9, broaden the section 7 licence over Contributions you have already submitted, or operate as privacy consent where separate consent is required.

19.5 If you do not agree to a material update, you may stop using Wristband, export your private archive and request account deletion. You will retain reasonable access to the legal notice and account controls needed to exercise those rights.

20. Electronic communications

20.1 Because Wristband is an online service, you consent to us providing account, security, privacy, legal and other service notices electronically, including by email or within the Service, where the law permits. We will provide notices in a form that can reasonably be accessed and retained and will use another method where the law requires it.

20.2 Keep your account email address reasonably up to date. If an email cannot be delivered, we may also display the notice when you next use the Service. This section is not consent to direct marketing. Marketing communications, if introduced, are governed by the Privacy Policy and any separate consent and unsubscribe requirements.

20.3 You may send notices and questions to hello@trywristband.com. Contact us if you need a legal notice in another reasonably accessible format.

21. Venue partnerships

21.1 Wristband may offer a partnership programme for venues, promoters, festivals and other event organisers ("Venue Partners") covering matters such as listing and verifying a venue's events, supplying lineup and schedule information, and displaying venue information in the catalogue.

21.2 These Terms do not themselves make you a Venue Partner. Participation is subject to a separate agreement, the "Venue Partnership Terms", which will be published at trywristband.com/venue-terms.

21.3 If you apply to join the venue partnership programme on behalf of a venue or organiser and we accept that application, then from the time you accept the Venue Partnership Terms:

(a) the Venue Partnership Terms will govern the partnership and will apply in addition to these Terms;

(b) if there is an inconsistency about the partnership, the Venue Partnership Terms prevail to the extent of the inconsistency, except that nothing in either document excludes a right or remedy that cannot lawfully be excluded; and

21.4 Until the Venue Partnership Terms are published, no venue partnership obligations arise under this section, and nothing in this section binds you to the content of a document that has not yet been published. We will make the Venue Partnership Terms available for you to read before you are asked to accept them, and we will not apply them retrospectively to conduct before you accepted them. A change to the Venue Partnership Terms is governed by the change provisions in that document.

21.5 Using Wristband as an ordinary member does not make you a Venue Partner, and nothing in this section changes the rights or obligations of a member who is not a Venue Partner.

22. General

22.1 Your account and its private archive are personal to you. You may not sell, share, assign or transfer the account or its access credentials to another person. This does not restrict a legal right or claim where applicable law does not allow that restriction.

22.2 We may assign or transfer our rights and obligations as part of incorporating Wristband, a genuine restructure or a transfer of the Service to a successor operator, but only where the successor agrees to assume these Terms and the applicable privacy obligations. We will update the legal and privacy notices, give reasonable advance notice where practicable, and will not materially reduce your rights through the transfer. Where practicable, you may export your archive and delete your account before the transfer takes effect.

22.3 If a provision is unlawful or unenforceable, it is ineffective only to the minimum extent necessary. The remaining provisions continue where they can operate without it.

22.4 A delay or failure to enforce a right is not a waiver of that right.

22.5 These Terms do not create employment, agency or partnership between you and us.

22.6 Provisions that by their nature need to continue after termination remain effective, including sections 6 to 8, 10, 11, 13, 15 to 18 and 21 to 24 to the extent applicable.

23. Governing law

23.1 These Terms are governed by the laws of Western Australia, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Western Australia.

23.2 This section does not exclude a mandatory law or prevent you from exercising a consumer right, remedy or right to bring a claim before another court or tribunal that is available to you under applicable law.

24. Contact

24.1 Wristband is a registered business name of D.C Cartagena Nunez & M.C Myers, ABN 19 312 123 906, Western Australia, Australia. Email: hello@trywristband.com.

24.2 You may use that address for Terms questions, legal notices, account restrictions, content or rights reports, privacy requests and suspected security incidents. Contact us if you need these Terms in another reasonably accessible format.